The mission of AB SURVEYORS – Maritime Services S.L. is to conduct our activities of Cargo surveys, Marine surveys, Ship Inspections and Cargo Inspections, continuously improving our quality, and putting us one step ahead of the expectations of our customers.
The Vision. We want to be the leader and reference company in Cargo surveys, Marine surveys, Ship Inspections and Cargo Inspections in our geographical area of activity. The future of our organization will be ensured through the commitment of quality services provided, the service approach to our customers, as well as the skills and commitment of our employees.
The effort to satisfy the customer is the focus of everything we do. The future of our organization will be determined by the quality of our response to customer needs.
We aim to be the eyes of our customers at the dock, on board and wherever our services are required.
The fundamental basis of the strength of our organization lies in our employees, who will be provided every time a work environment that facilitates their motivation, competence and pride in their contribution to the work done.
We will support, and further develop an organization that:
– Is focused on continuous improvement.
– Is directed to meet customer expectations and comply with applicable legislation
– Is based on teamwork
– Communicates openly and encourage responses
– Ensures adequate training
– Provides a safe work environment
– Encourages initiative, innovation and creativity
– Recognizes individual and team accomplishments
To achieve this, we will post indicators for each of the measurable parameters and we will assign values that constitute our quality objectives for set periods.
These quality objectives are attached to the present declaration and will be reviewed together in predetermined periods.
The relations of our organization, internally with our partners and employees, and externally with subcontractors, suppliers and customers will be honest, objective and straight, always recognizing the dignity of the person as a team member.
We recognize that these are shared values within the organization of AB SURVEYORS – Maritime Services S.L.